SUPPORT OFFICE TEAM
Lorraine Eade
General Manager
Lorraine, originally from Dublin, has a bachelor’s degree in Sociology & Social Policy from Trinity College.
Sheila Ahmed
Senior Home Care Advisor
Sheila is an experienced Home Care Manager with 5 years’ experience in the Aged Care sector and 10 years in the Community Services sector.
Samantha Denman
Nurse Consultant
Samantha is a Nurse Consultant based in Melbourne. She has worked in acute care for over 20 years as a registered nurse and midwife.
Noelene Steinmann
Clinical Governance and Quality Advisor
Noelene is a Registered Nurse and has completed Midwifery, Certificate III & Certificate IV in Aged Care, and Certificate IV in Training and Assessment.
Drusilla Williams
Clinical Support Advisor
Drusilla is our Clinical Support Advisor based in Melbourne. She has 25 years experience as a physiotherapist and 12 years experience in the Aged Care Sector.
NSW & ACT
Jaye Pamment
Local Representative - Ballina | Byron
Jaye has a Bachelor of Nursing and a Graduate Diploma of Nursing – Renal stream (Nephrology). She has worked in acute and chronic care over the last 15 years.
Adele Bromham
Local Representative - Canberra
Adele grew up locally and has been working in the community sector since 2014 in various case management roles.
Robyn Harrison
Local Representative - Central West NSW
Robyn comes from a background in education and training. She has extensive experience in customer service, planning, administration and web design.
Karen Denny
Care Advisor - Wollongong | Illawarra | Shoalhaven
Karen’s involvement in the community services sector has spanned 35 years – as a parent, a worker, a manager, a teacher in the areas of Disability, Aged Care, and Community Development.
QLD & NT
Paula Frewin
Care Advisor - Gold Coast
Paula has worked as a Home Care Advisor for over 2 years having previously worked in the medical sector.
Susan Hull
Care Advisor - Sunshine Coast
Susan has 26 years experience working in the aged care and disabilities sector including 10 years combined working as a support worker, care coordinator and customer service officer.
Sarah Ramsay
Local Representative - Yeppoon
Sarah is a professional who wears many hats, having operated her own successful hairdressing business for the past 16 years, servicing many elderly clients.
VIC & TAS
Faye Wilson
Local Representative - Gippsland
For the past 10 years, Faye has been working in the Aged Care and Disability sectors across Melbourne’s South Eastern Suburbs and Gippsland Region.
Stephanie Mayor
Local Representative - Hobart
Stephanie has a Certificate II in Community Services and Certificate III in Aged Care and is studying a bachelor’s degree in Psychological Science.
Gwen Marshall
Care Advisor - Melbourne
Gwen, has over 30 years’ experience in the Aged Care and Disability Services having previously worked in both Aged Care and Hospital settings.
Melanie Raman
Care Advisor - Melbourne
Melanie is qualified with Dip. Community Services, Cert III Aged Care and Cert III Med.Admin. Melanie has over ten years of experience in Disability and Aged Care Services.
Deb Ralph
Local Representative - Melbourne
Deb works with clients across Melbourne, with a particular focus on the Eastern and Outer Eastern Suburbs. For the past 10 years she has been working in the Aged Care and Disability Sectors.