Client Resources

Home Care Handbook

The handbook is mailed and is a “plain english” guide to home care packages in Australia.

Home Care Handbook

Care (life) Plan

Goal setting care plan, where you are now, vision, how you are going to get their.

Care (life) Plan

Budget Tempate

Workbook of home care package income and expenses to maximise care hours with avaiable income.

Budget Tempate

Online management tools

24/7 Statements, Invoices & full audit trail of invoice entry through to payment

Online management tools

Contractor Service Agreement

Service providers are required to have the necessary police checks and insurance.

Contactor Service Agreement

Home Safety Checklist

Independent Home Safety Checklist.

Home Safety Checklist

Cab Charge Card

Cab Charge Card Order Form, automatically paid from home care package with trip details available online.

Cab Charge Card

Reimbursement Tool

Ad hoc expenses, spend own money, use smart-phone camera to take a receipt photo to allow Care Manager approval.

Reimbursement tool

Home Care Package Allowable Expenditure Guide

Guide to what is allowable and not allowable expenditure from a home care package

Allowable Expenditure Guide

Provider Search

Tools to search existing service providers by type in your area, including insurance, police and qualification documentation.

Provider Search

Charter of Rights

The Charter of Aged Care Rights protects the rights of people receiving aged care.

Charter of Rights

Guide to Care Management

Outlines the responsibilities of a Care Manager.

Guide to Care Management