Can I be reimbursed for personal purchases from my Support at Home Funding?
Yes, you can be reimbursed for personal purchases that have been pre approved and included in your care plan and budget and are accompanied by a valid receipt.
Daily limits apply and larger purchases should be discussed with your Care Manager.
Reimbursements cannot be used for regular carers or services who visit your home. These providers are required to register with Capital Guardians and provide their compliance documents.
If you visit an Allied Health provider in their clinic, you can use a reimbursement account, however, if they visit you in your home, they will need to register in Capital Guardians and upload their compliance documents.
To request a reimbursement account, follow this link: Reimbursement Account Request Form
Once you receive a confirmation email, you can claim a reimbursement by following the below steps:
- Log in to our financial platform called Capital Guardians.
- Select the INVOICE tile.
- Enter the amount claimed, description, date and attach the receipt.
Acceptable reimbursement receipts
Reimbursement Rules
- -Must have an external business generated receipt.
- -Must be in the client’s NDIS Plan or Care Plan.
- -A word document is not a receipt
- -The date of the invoice must be within the period the client is managed (NDIS plan or home care agreement dates).
- -The item must be an allowable item.
- -Must be in the client’s name. (e.g. a Groupon voucher for a massage is not acceptable, it is not provided by an accredited allied health professional and it could be given as a gift to someone else.)
- -Cannot have already been part paid by another government scheme, such as, Medicare or private health insurance.
- -Allow only a max of 70% for prepared meals
Examples (tick = yes, cross = no)
