About

We make the home care experience inexpensive & easy.

We connect local people through our technology and lead the way in financial governance of home care packages.


YOU RECEIVE


  • The lowest management fees in Australia
  • Simple, easy to read 4-page home care agreement
  • Care plan template & budgeting template
  • Home Care Handbook, written in “plain English” outlining what can be purchased
  • Access to leading technology to help keep track of your plan including 24/7 statements and unspent funds balance available anytime on mobile or desktop computer;
  • Single point of contact
  • Unlimited user access to our family portal;
  • Mobile reimbursements (smartphone receipt uploads);
  • Cabcharge card.
View Our Pricing

You do not receive


  • No exit fees
  • No review fees
  • No daily fees
  • No inflated carer fees

We do not employ care workers at inflated rates. Instead we support you to search and negotiate directly with carers and organisations.

STRESS FREE HOME CARE


  • Access to our online provider search
  • Use any provider, subject to checks
  • Choice and control with payments with access to our smartphone reimbursement app
  • Cab charge card, detailing every trip on a real-time statement + trip email option
  • Providers of care and reimbursements paid weekly, no terms immediate payment

YOU'RE IN GOOD HANDS


  • Local Guardians has set the standard for best practice home care governance
  • “Local” Personal Coach / Care Concierge specialists
  • Financial management tools via an Australian Financial Services Licence
  • Safeguarding tools in place (police check, insurance, ABN company checker)
  • We operate Australian’s only integrated 24/7 home care technology platform

Our Customers Say

Nicola

I would like to thank you for your support in all aspects of caring for my Dad, Abraham through this Aged Care process.  From the very first phone call you were professional, attentive, compassionate and so helpful.  I went from no knowledge to knowing what I was doing with his home care package in a matter of weeks.  You made me look like I walked on water as I navigated the Aged Care System. I could not imagine having used anyone else and managing a Self Managed Plan was not difficult.  If you are used to working in an office or doing your own paperwork it was easy with your guidance.  I also was so grateful that every time I called, you answered, your exceptional service is unmatched. I would thoroughly recommend you to anyone who wants a wonderful Aged Care Experience.

Lynden & Kathy

Since joining your organisation we have been totally blown away with the amazing service provided. Sheila is simply outstanding. Her knowledge, empathy and efficiency are beyond reasonable expectations. What a wonderful person to have on your team. We are both considerably more relaxed and all previous anxiety created in dealing with our previous provider has faded already. We feel truly fortunate to have stumbled across your organisation. In that regard 2020 wasn't all bad, particularly for us!!

Heather – SA

I am so impressed with the work that Local Guardians have done and appreciate the wonderful support given. I recommend Local Guardians - you just cannot compare the difference you guys made in our lives for those months.

Cat – QLD

Local Guardians have exceeded my expectations. Our family's package manager, has been absolutely fantastic at not only guiding us through the process but helping advocate for a higher funding package we were wait-listed for. She is always extremely prompt to respond and very helpful. We were a little daunted about going self-managed but I'm now spreading the word. It has helped us get so much more care - which is also so much more bang for the Government's buck.

June – VIC

We are new clients to the Aged Care HCP and we are so happy with Local Guardians. We were guided through the self-managed system by our friendly, knowledgeable, empathetic and professional Case Manager.  They were always just a phone call or email away and answered our questions promptly. Local Guardians is a professional organisation with low fees and the ability to choose your own carers.

Contact

HAVE A QUESTION OR READY TO SIGN UP?

Give us a call or fill out the contact form. We'd love to hear from you! 

Phone: 0433 080 447Fax: (03) 8677 9255Email: customer@localguardians.com
VIC & TAS: (03) 9008 9992 I NSW & ACT: (02) 9055 8777QLD & NT: (07) 2102 9700 I WA & SA: (08 ) 6117 6880