19,000+
Care hours delivered each month.
4.8
Rated 4.8 out of 5 stars on Google.
1000+
Invoices paid every week = happy service providers!
1
Single point of contact.
Independent care management that works for you.
At Local Guardians, we started with a simple idea: that older Australians should have real choice and control over their government funded in home care. The new Support at Home Program is changing how aged care works – but you don’t have to give up the choice and flexibility that matter most.
That’s where we come in. We’re an independent Support at Home Care Manager, built on the foundations of self-managed care but evolving with the times.
Whether you prefer to coordinate your care mostly on your own (a typical self managed model) or need a bit of extra help along the way – we tailor our support to suit your needs. You choose how involved you want to be, and we make it work for you.
How We Work
We’re not a full service provider, and that’s by design. Full service providers employ their own care workers and deliver services directly, which locks you into their team and their pricing. We don’t employ our own workforce or deliver services ourselves.
This means we’re free to focus on what matters most: helping you get the right support, from the right people, at the best price.
You decide who delivers your care, and we help make it happen – with guidance, local knowledge, and a focus on maximising your care hours.
Why Choose Us
You'll be assigned your own dedicated, responsive Care Advisor.
We offer more care hours than any other provider in Australia.
You’re in control of your services and providers.
Services and providers paid quickly (weekly).
Easy to use technology.
Online search tool (search for local providers or use your own).
Easily claim reimbursements.
Simple home care agreement.
Latest Resources
Plan Your Care In Just A Few Minutes
Not sure what Support At Home can fund – or what it might cost? Our free Budget Estimator helps you:
- Set your care goals
- See your government funding
- Calculate your co-contribution (if any)
- Get a personalised plan straight to your inbox
Real Reviews From People Just Like You
Over the past year or so and in particular since the new aged care program has been implemented I am genuinely surprised at the number of people who have either complained themselves about their provider or on behalf of a relative or friend. This tells me two things, either the system is rubbish or people are not getting the information they should be from their provider. I can honestly say, having been the main point of contact for my husband’s aged care provider Local Guardians have been nothing but open and up front in everything. From the first days to the debacle of the change over to the new system, to navigating the new system we have been updated all along the way, in many cases by email from the CEO. In particular the change over created issues for many and some very serious but in spite of working to set up a system that would talk to the government one and trying to solve how to service clients who were running out of money courtesy of the government changes and time frame we were kept up to date with all we n ended to know. It is refreshing to find an organisation that makes the effort to ensure their clients are informed and looked after in spite of having to work with a difficult system. A big vote of thanks to the CEO and hubby’s client manager
Amassing help and support we couldn't ask for anymore. Navigating the support Mum needs to stay at home safe and well thank you.
Local Guardians has been incredibly supportive and easy to work with throughout my mum’s aged‑care journey. Their team is prompt, organised, and always willing to help, which has made a complicated process feel much more manageable for our family. A special mention to Shivali, whose communication and follow‑through have been outstanding. She consistently ensures everything is handled quickly and smoothly, and her support has made a real difference. It was simple to set up with no long or complicated contracts, and their platform makes it easy to see exactly where Mum’s funding is being spent. Everything is transparent and straightforward, which gave us real peace of mind. I would highly recommend Local Guardians to anyone looking for a reliable, responsive, and caring service provider.
Laura Turner (Care Advisor) and Ray Desposito (?) at Capital Guardians, have both been pro-active and helpful in managing my care.
Our Care Advisor, Debbie, has been very helpful and extremely patient! She also has a good sense of humour and has so far, been a delight to deal with.
Doreen Buckley Laura has been professional and ever so helpful at all times. She has made rhe transition to Lical Guardians so easy for me. She responds to my queries immediately and is quite frankly the best coordinator I have had and this is my 3rd provider. Thank you Laura. You are amazing Aug 12th 2026 I am happy for Laura but sad for us, her clients, about her upcoming maternity leave. Laura is the best service person I have encountered ever. She is professional, patient, super helpful, responds to all queries immediately and is always understanding when I make errors and so willing to help with everything. She is what every company and group would want in a service employee. Thank you Laura for.all your help guidance and support these last few months. Best of Luck as you embark on maternity leave and may the birth of your new Bub bring lots of joy and happiness
Looking for service providers?
Our Provider Search tool is just one way we help you to find services in your local area.
Our Partners
In certain instances, we choose to partner with other respected providers in the home care sector. These collaborations help us deliver better outcomes for clients while supporting quality care across Australia.
