![](https://localguardians.com/wp-content/uploads/2020/05/1Client-Care-Plan.jpg)
Incident Report
Use this form to report an incident (including near misses).
![](https://localguardians.com/wp-content/uploads/2020/05/3Home-Care-Package-Checklist.jpg)
Charter of Rights
The Charter of Aged Care Rights protects the rights of people receiving aged care.
![](https://localguardians.com/wp-content/uploads/2020/05/12Reimbursement-Tool.jpg)
Reimbursement Tool
Ad hoc expenses, spend own money, use smart-phone camera to take a receipt photo to allow Care Manager approval.
![](https://localguardians.com/wp-content/uploads/2020/05/3Home-Care-Package-Checklist.jpg)
Stop & Watch Tool
Use this form when assessing any deterioration in a client's wellbeing.
![](https://localguardians.com/wp-content/uploads/2020/05/8Cab-Charge-Card-Order-Form.jpg)
Cab Charge Card
Cab Charge Card Order Form, automatically paid from home care package with trip details available online.
![](https://localguardians.com/wp-content/uploads/2020/05/3Home-Care-Package-Checklist2.jpg)
Emergency Plan
Use this form to record important information in case of emergency.
![](https://localguardians.com/wp-content/uploads/2020/05/1Client-Care-Plan.jpg)
Compliments
Our team strives to do a great job. Let us know if you have some positive feedback.
![](https://localguardians.com/wp-content/uploads/2020/05/1Client-Care-Plan.jpg)
Complaint Process
Here's what to do if you'd like to lodge a complaint.
![](https://localguardians.com/wp-content/uploads/2020/05/Client-Care-Plan-3.jpg)
Hospital Visit Preparation
A toolkit for preparing for entry and discharge from hospital.
![](https://localguardians.com/wp-content/uploads/2020/05/3Home-Care-Package-Checklist1.jpg)
Decision Making Framework
Tool to aid decision making around allowable expenditure.
![](https://localguardians.com/wp-content/uploads/2020/05/1Client-Care-Plan.jpg)
Service Provider Agreement
To be completed by all home care package service providers.