Meet your local Home Care Representative

Deb works with clients across Melbourne, with a particular focus on the Eastern and Outer Eastern Suburbs. For the past 10 years she has been working in the Aged Care and Disability Sectors to deliver information sessions via In-Home Consultations to assist with solutions to help maintain mobility, independence & quality of life in the home. Previous professional experience includes private sector and self-employed management in various industries including Finance, Hospitality, Textiles, Mobility & Therapeutic Goods.

Deb has first hand experience navigating home care packages as she assists her elderly mother with her funding, and is committed to advocating for people who wish to maintain their independence and lifestyle choices while remaining in their own home.

Connect with Deb on social media:


Home Care in Melbourne East | Outer East

Home Care Packages – How To Apply

An ACAS assessment is required if you need to access any level of Home Care Package or entry to Government Funded age care basic in-home services.

In order to arrange an Aged Care Assessment (ACAS) you will need to contact My Aged Care Customer Service Centre or fill out the online form. Alternatively your own Doctor, Nurse or other Health professional can organize this for you on your behalf and with your consent.

My Aged Care Contact Centre – 1800 22 22 00

My Aged Care will refer your application to an ACAS team that is in your Local Government Area (LGA). For example if you live in the Outer East, your referral may be sent to Eastern Metropolitan ACAS Outer East which covers the Local Government areas of Knox, Maroondah and Yarra Ranges. Or you may live in the Northern Metropolitan LGA, your referral will go to The Northern Metropolitan ACAS Bundoora which covers the LGA of Banyule (part), Darebin (part) Nillumbik and Whittlesea. Eligibility is based on your care needs determined through a face-to-face assessment.

Local Contacts | Resources

Local Men’s Shed

  • Croydon 0490 329449
  • Ringwood 0457 093278
  • Croydon Hills 98764503

Activity/Social Support

  • Caladenia Dementia Care 97272222
  • Kerrabee 92945530
  • Donwood Community Centre 98458632
  • North Ringwood Seniors Centre 0488 111050

Leisure & Recreation

  • Aquanation Ringwood – Hydrotherapy Pool 92984600
  • Aquabuddies – Aquahub Croydon 92945500

Adult Education

  • U3A Croydon Inc 97249544
  • U3A Ringwood Inc 98762925

Health & Fitness

  • Maroondah Diabetes Support Group – Sugarbeats 97233137
  • Back in Motion Bayswater 97203007
  • Trim n Tone East Ringwood 98702777


To receive a copy of the Full Maroondah Community Directory with the complete list of all Community Organizations contact Maroondah City Council on 1300 88 22 33 or 92984598 and a copy of the directory can be sent to you.

Get help managing your home care funds

We offer lowest management fees in Australia, ensuring you get maximum care hours

View Pricing >

We make the home care experience inexpensive & easy. Here's how:

Your Local Guardians Home Care Advisor will:

Be your dedicated Home Care Contact

Who understands your needs and will make sure you’re getting the most from your package.

Manage Your
Home Care Plan

Using world class technology for seamless plan management, on any device.


To suitable providers (we have a database of thousands).


To ensure you get maximum possible care hours from your funding.

Home Care Package Management FAQ's

Getting started is easy, once you’ve been approved for a home care package contact us and we’ll send you our simple, easy to read 4 page agreement. Once this has been completed and returned we’ll process it (generally within 1 business day) and be in touch regarding next steps.

Yes! Switching is easy.

  • you’ll need to agree on an exit date with your existing provider, this might depend on your home care agreement, ie two weeks
  • provide the date to Local Guardians and the contact details of your existing provider to ensure home care package unspent funds can be transferred across

We offer some of the lowest management fees in Australia which means you pay less in fees and get more care hours. See our pricing page for our fees.

Want to know more or sign up for Home Care Package Management?

Complete the form below and we’ll be in touch within 24 hours.