Meet your Home Care Coach

Lorraine, originally from Dublin, has a bachelor’s degree in Sociology & Social Policy from Trinity College. She made Melbourne her home and subsequently worked for Australian Unity for 18 years’ in numerous roles including running a dental clinic to Regional and Operations Manager.  During this time, she honed her skills to navigate corporate and government systems to advocate for clients to ensure outcomes that exceed expectations.

Lorraine has complimented her experience with formal training in Innovation, Change Management and Cert IV in Practice Management and in Training & Assessment.

In her spare time Lorraine loves playing water polo, reading and spending time in the garden.

Home Care Packages


ACAT assessment is an eligibility requirement to access Commonwealth funded residential aged care, residential respite care, transition care and home care packages.

ACAT undertakes a comprehensive assessment of care needs for older people needing access to residential and/or home (community) care, and helps the elderly and their carers to determine what kind of support will best meet their needs.

Target group are older people, typically over the age of 65 or for indigenous Australians, people over the age of 50, or people who have an age related condition.

Often comprises of a doctor, nurse, social worker and occupational therapist, the team will recommend services deemed to be the most appropriate to meet care needs through a series of questions, and with the client’s consent will liaise with families/carers and health care providers.

Referral Procedure, by care recipient themselves or others:

  • The care recipient, carer, family must be aware of and consent to the referral
  • All referrals are to be made via MyAgedCare: 1800 200 422

Get help managing your home care funds

We offer lowest management fees in Australia, ensuring you get maximum care hours

View Pricing >

We make the home care experience inexpensive & easy. Here's how:


Your Local Guardians Home Care Advisor will:

Be your dedicated Home Care Contact

Who understands your needs and will make sure you’re getting the most from your package.

Manage Your
Home Care Plan

Using world class technology for seamless plan management, on any device.

Connect
You

To suitable providers (we have a database of thousands).

Budget
Effectively

To ensure you get maximum possible care hours from your funding.


Home Care Package Management FAQ's


Getting started is easy, once you’ve been approved for a home care package contact us and we’ll send you our simple, easy to read 4 page agreement. Once this has been completed and returned we’ll process it (generally within 1 business day) and be in touch regarding next steps.

Yes! Switching is easy.

  • you’ll need to agree on an exit date with your existing provider, this might depend on your home care agreement, ie two weeks
  • provide the date to Local Guardians and the contact details of your existing provider to ensure home care package unspent funds can be transferred across

We offer some of the lowest management fees in Australia which means you pay less in fees and get more care hours. See our pricing page for our fees.

Want to know more or sign up for Home Care Package Management?


Complete the form below and we’ll be in touch within 24 hours.