Meet your local Home Care Advisor

Melanie is qualified with Dip. Community Services, Cert III Aged Care and Cert III Med.Admin.

She has over ten years of experience in Disability and Aged Care Services. She also ran a successful restaurant in the heart of Melbourne for over 5 years, which is where she advanced her business management skills. She has a very strong interest in aged care and always aims for meticulous customer service and client advocacy.

Home Care in Yarra City (Melbourne)

The City of Yarra has a population of approximately 100,000 and is located inner Melbourne and covers the areas of Richmond, Collingwood, Fitzroy, Cremorne, Carlton North, Alphington and Fairfield.

The area is very socially diverse with 40% born outside Australian with the largest numbers being England, New Zealand, Vietnam, China and Greece. There is also a high concentration of fashion, technology, and media businesses.

Aged Care Assessment – Melbourne (Yarra)

ACAS assessment is an eligibility requirement to access Commonwealth funded residential aged care, residential respite care, transition care and home care packages.

ACAT undertakes a comprehensive assessment of care needs for older people needing access to residential and/or home (community) care, and helps the elderly and their carers to determine what kind of support will best meet their needs.

Target group are older people, typically over the age of 65 or for indigenous Australians, people over the age of 50, or people who have an age related condition.

Often comprises of a doctor, nurse, social worker and occupational therapist, the team will recommend services deemed to be the most appropriate to meet care needs through a series of questions, and with the client’s consent will liaise with families/carers and health care providers.

Referral Procedure, by care recipient themselves or others:

  • The care recipient, carer, family must be aware of and consent to the referral
  • All referrals are to be made via MyAgedCare: 1800 200 422

North Eastern Metro ACAS St Vincent’s
41 Victoria Parade
Fitzroy VIC 3065
(03) 9231 8566
Local government areas covered: Boroondara, Darebin (part), Yarra

Local Information & Initiatives for Seniors

The City of Yarra (Council) provide many Commonwealth Home Support Package Services, where individuals have an assessment for CHSP, services that are provided prior to a Home Care Package being offered, that consolidate all services into one program.

The Yarra City Council Aged Care Services, also operate Willowview Programs and Activities offering gentle exercises, short day trips, special projects, forums with speakers, and activities with Yarra Libraries and Yarra Leisure. Special transport needs and host Greek-speaking and Italian-speaking groups, dementia support group, and multicultural English speaking groups. Visit Yarra City Council website for more information.

Get help managing your home care funds

We offer lowest management fees in Australia, ensuring you get maximum care hours

View Pricing >

We make the home care experience inexpensive & easy. Here's how:

Your Local Guardians Home Care Advisor will:

Be your dedicated Home Care Contact

Who understands your needs and will make sure you’re getting the most from your package.

Manage Your
Home Care Plan

Using world class technology for seamless plan management, on any device.


To suitable providers (we have a database of thousands).


To ensure you get maximum possible care hours from your funding.

Home Care Package Management FAQ's

Getting started is easy, once you’ve been approved for a home care package contact us and we’ll send you our simple, easy to read 4 page agreement. Once this has been completed and returned we’ll process it (generally within 1 business day) and be in touch regarding next steps.

Yes! Switching is easy.

  • you’ll need to agree on an exit date with your existing provider, this might depend on your home care agreement, ie two weeks
  • provide the date to Local Guardians and the contact details of your existing provider to ensure home care package unspent funds can be transferred across

We offer some of the lowest management fees in Australia which means you pay less in fees and get more care hours. See our pricing page for our fees.

Want to know more or sign up for Home Care Package Management?

Complete the form below and we’ll be in touch within 24 hours.