Meet your local Home Care Advisor

Melanie holds qualifications in Community Services, Aged Care, and Medical Administration. With extensive experience in the disability and Aged Care sector, she is dedicated to excellence in customer service and client advocacy, particularly in aged care.

Growing up, her family ran Supportive Residential Services, which is where her passion for supporting the elderly stems from. When she is not working, she is running around with her 3 young children. Melanie enjoys cooking with her family and previously owned and ran a restaurant in Melbourne.

Home Care in Melbourne: Inner East - Boroondara

Boroondara, a picturesque local government area in Victoria, Australia, encompasses vibrant suburbs such as Hawthorn, Kew, Camberwell, Balwyn, and Surrey Hills. Known for its leafy streets and historic homes, Boroondara offers a plethora of amenities and Public transport connections to the rest of Melbourne

Aged Care Assessment

ACAS assessment is an eligibility requirement to access Commonwealth funded residential aged care, residential respite care, transition care and home care packages.

ACAT undertakes a comprehensive assessment of care needs for older people needing access to residential and/or home (community) care, and helps the elderly and their carers to determine what kind of support will best meet their needs.

Target group are older people, typically over the age of 65 or for indigenous Australians, people over the age of 50, or people who have an age related condition.

Often comprises of a doctor, nurse, social worker and occupational therapist, the team will recommend services deemed to be the most appropriate to meet care needs through a series of questions, and with the client’s consent will liaise with families/carers and health care providers.

Referral Procedure, by care recipient themselves or others:

  • The care recipient, carer, family must be aware of and consent to the referral
  • All referrals are to be made via MyAgedCare: 1800 200 422

Local ACAT

Based at St Vincent’s Hospital / St George’s Health Service. Covers Boroondara, Yarra and South Darebin and can be contacted on (03) 9231 8566.

Local Information & Initiatives for Seniors

  • The Probus Club of Kew Inc. Address: Phyllis Hore Room, Kew Library Cnr Cotham Road and Civic Drive, Kew. Contact 0402 339 180.
  • Greek Senior Citizens Club – North Balwyn and Districts. Address: North Balwyn Seniors Centre 9 Marwal Avenue, Balwyn. Contact (03) 9853 6674.
  • Ashburton Chinese Senior Friendship Association – Seniors Club. Address: Samarinda Ashburton Aged Services 286 High Street, Ashburton. Contact (03) 9058 6060.
  • Art and Craft BASScare. Contact (03) 9880 4709.
  • Balwyn Evergreen 
  • Community and Neighbourhood Houses:
    Balwyn Community Centre. Address: Address: 412 Whitehorse Road, Surrey Hills. Phone: (03) 9836 7942. Email:
    Kew Neighbourhood Learning Centre. Address: 4-12 Derby Street, Kew. Phone: (03) 9853 3126. Email
    Camberwell Community Centre. Address 33-35 Fairholm Grove, Camberwell. Phone: (03) 9882 2611. Email:
  • Health and Fitness:
    Active Adults – Boroondara Sports Complex. Address: Boroondara Sports Complex 271C Belmore Road, Balwyn North. Phone (03) 9851 0444.
    Active movers – Ashburton. Address Ashburton Pool and Recreation Centre 8 Warner Avenue, Ashburton. Phone (03) 9885 0333.
  • Total Physio Care Kew – (03) 9882 3291
  • Men’s Sheds:
    Kew Men’s Shed. Address: Kew Neighbourhood Learning Centre, 2-12 Derby Street, Kew. Phone (03) 9853 3126.
    Hawthorn Men’s Shed. Address: 93 – 95 Elgin Street, Hawthorn (behind the Uniting AgeWell Centre). Phone (03) 9815 0155.
  • Education/Reading:
    Basic Computer & Mobile Device Skills. Alamein Neighbourhood and Learning Centre 49 Ashburn Grove, Ashburton. Phone (03) 9885 9401.
    Book club – Camberwell. Address: Camberwell Community Centre 33-35 Fairholm Grove, Camberwell. Phone (03) 9882 2611.
    iPad Club at Balwyn Library. Address: Balwyn Library 336 Whitehorse Road, Balwyn. Phone (03) 9278 4777.

Get help managing your home care funds

We offer lowest management fees in Australia, ensuring you get maximum care hours

View Pricing >

We make the home care experience inexpensive & easy. Here's how:

Your Local Guardians Home Care Advisor will:

Be your dedicated Home Care Contact

Who understands your needs and will make sure you’re getting the most from your package.

Manage Your
Home Care Plan

Using world class technology for seamless plan management, on any device.


To suitable providers (we have a database of thousands).


To ensure you get maximum possible care hours from your funding.

Want to know more or sign up for Home Care Package Management?

Complete the form below and we’ll be in touch within 24 hours.