Meet your local Home Care Advisor

Karen’s involvement in the community services sector spans thirty-five years including as a parent, worker, manager, and teacher in the areas of Disability, Aged Care, and Community Development.

Karen’s qualifications and experience include orientation for workers, managing consumer-directed care,  Dementia, Bachelor of Social Science- Community Services, Social impact assessment.  Karen specialised in cultural diversity and indigenous studies. She also holds a Diploma in Disabilities along with a Diploma in Community Services.

karen denny home care advisor shoalhaven

Home Care in Wollongong & Illawarra Region

The Illawarra region is a narrow coastal strip from the south/south-western outskirts of Sydney down to Shoalhaven. With a population of 300,000+ the region includes three local government areas of Wollongong, Shellharbour and Kiama.

Aged Care Assessment – Illawarra Region

ACAT assessment is an eligibility requirement to access Commonwealth-funded residential aged care, residential respite care, transition care and home care packages.

ACAT undertakes a comprehensive assessment of care needs for older people needing access to residential and/or home (community) care, and helps the elderly and their carers to determine what kind of support will best meet their needs.

Target group are older people, typically over the age of 65 or for indigenous Australians, people over the age of 50, or people who have an age related condition.

Often comprises of a doctor, nurse, social worker and occupational therapist, the team will recommend services deemed to be the most appropriate to meet care needs through a series of questions, and with the client’s consent will liaise with families/carers and health care providers.

Referral Procedure, by care recipient themselves or others:

  • The care recipient, carer, family must be aware of and consent to the referral
  • All referrals are to be made via MyAgedCare: 1800 200 422

Illawarra/Shoalhaven ACAT

Port Kembla Hospital
Cowper St, WARRAWONG, NSW, 2502
(02) 4455 1333

Local Information & Initiatives for Seniors

Every year council puts on the Shoalhaven Seniors Festival with free and discounted events and activities held across the Shoalhaven. Previous festivals have included a wide range of events and activities including art, sport, music, entertainment, technology, recreation to provide opportunities for seniors to try new things and keep active.

Shoalhaven Libraries offer a range of services and programs for Seniors.

Get help managing your home care funds

We offer lowest management fees in Australia, ensuring you get maximum care hours

View Pricing >

We make the home care experience inexpensive & easy. Here's how:

Your Local Guardians Home Care Advisor will:

Be your dedicated Home Care Contact

Who understands your needs and will make sure you’re getting the most from your package.

Manage Your
Home Care Plan

Using world class technology for seamless plan management, on any device.


To suitable providers (we have a database of thousands).


To ensure you get maximum possible care hours from your funding.

Home Care Package Management FAQ's

Getting started is easy, once you’ve been approved for a home care package contact us and we’ll send you our simple, easy to read 4 page agreement. Once this has been completed and returned we’ll process it (generally within 1 business day) and be in touch regarding next steps.

Yes! Switching is easy.

  • you’ll need to agree on an exit date with your existing provider, this might depend on your home care agreement, ie two weeks
  • provide the date to Local Guardians and the contact details of your existing provider to ensure home care package unspent funds can be transferred across

We offer some of the lowest management fees in Australia which means you pay less in fees and get more care hours. See our pricing page for our fees.

Want to know more or sign up for Home Care Package Management?

Complete the form below and we’ll be in touch within 24 hours.