SUPPORT OFFICE TEAM
Samantha Denman
B. Nurs/Mid, Grad Cert Diabetes Education
Nurse Consultant
Samantha is a Nurse Consultant based in Melbourne. She has worked in acute care for over 20 years as a registered nurse and midwife.
Drusilla Williams
B. Applied Science (Physiotherapy)
Clinical Support Advisor
Drusilla is our Clinical Support Advisor based in Melbourne. She has 25 years experience as a physiotherapist and 12 years experience in the Aged Care Sector.
Lea Suba
B. of Nursing
Clinical Governance and Quality Advisor
Lea is a Registered Nurse from the Philippines, brings over nine years of dedicated bedside nursing experience across the Philippines and Ireland.
Karmille Allyson
B. of Nursing
Clinical Governance and Quality Advisor
Karmille is an experienced Registered Nurse, who brings a wealth of expertise spanning telehealth, Work Comp Injury management, and specialised care in Aesthetic and Dental Nursing
NSW & ACT
Jaye Pamment
B. of Nursing, Grad Dipl of Nursing – Renal stream (Nephrology)
Care Advisor - Ballina | Byron
Jaye has a Bachelor of Nursing and a Graduate Diploma of Nursing – Renal stream (Nephrology). She has worked in acute and chronic care over the last 15 years.
Robyn Harrison
Care Advisor - Central West NSW
Robyn comes from a background in education and training, and has worked in business over many years, helping people to identify and transition to more rewarding work options.
Karen Denny
B. Social Science-Community Services, Dip. Disabilities, Dip. Community Services
Care Advisor - Illawarra | Shoalhaven
Karen’s involvement in the community services sector has spanned over 35 years including as a worker, a manager, a teacher in the areas of Disability, Aged Care, and Community Development.
Teneil Crossan
Care Advisor - Sydney
Teneil has an extensive background in Disability and Mental Health services. She has experience in helping people achieve their goals and managing challenging situations that may arise.
QLD & NT
Clare Pearce
Dip Community Services, Dip Healthcare Documentation, Cert III Aged Care
Care Advisor - Brisbane
Clare brings a wealth of experience and skills to Local Guardians, particularly in the community services sector across New South Wales and Queensland.
Jason Virtue
DipEd Lead&Mgt, CertIV Mgt
Care Advisor - Gympie
Jason has over 30 years of private, public and self-employment in and around the Wide Bay Burnett area.
Julie Morrison
Care Advisor - Sunshine Coast
Julie has her own home-based, small accounting practice and has worked for much of her life in bookkeeping and accounts management roles.
Sarah Ramsay
Care Advisor - Yeppoon
Sarah is a professional who wears many hats, having operated her own successful hairdressing business for the past 16 years, servicing many elderly clients.
VIC & TAS
Sheila Ahmed
B. Sci in Psychology
Senior Home Care Advisor
Sheila is an experienced Home Care Manager with 5 years’ experience in the Aged Care sector and 10 years in the Community Services sector.
Gwen Marshall
Certificate III Aged Care, Certificate III Home & Community Care
Care Advisor - Melbourne
Gwen, has over 30 years’ experience in the Aged Care and Disability Services having previously worked in both Aged Care and Hospital settings.
Melanie Raman
Dip. Community Services, Cert III Aged Care, Cert III Med.Admin.
Care Advisor - Melbourne
Melanie is qualified with Dip. Community Services, Cert III Aged Care and Cert III Med.Admin. Melanie has over ten years of experience in Disability and Aged Care Services.
Deb Ralph
Dip. Health & Social Care, Cert 3. Retail Leadership & Team Building
Care Advisor - Melbourne
Deb works with clients across Melbourne, with a particular focus on the Eastern and Outer Eastern Suburbs. For the past 10 years she has been working in the Aged Care and Disability Sectors.
BOARD
Hannah Crawford
LLB, BCom, CA, FFin, FAICD
Chair
Hannah is an experienced Non-Executive Director with significant expertise in the health sector. She currently serves on the Boards of Confoil Australia and New Zealand Limited, the Bionics Institute and Neurosciences Victoria Limited.
Ross McDonald
BCom (Hons), CA, MBA
CEO
Ross has a background in marketing, finance and information technology as an Executive with PriceWaterhouseCoopers (Advisor), Spotless Group (Commercial Management), Sensis (Strategy), Benetas (CFO) and MYOB (CFO).
Dr Tim Ross
MBBS FRACGP MBA CHIA
Non Executive Director
Tim is the Deputy Chief Health Officer for Telstra Health, responsible for the clinical safety of all products and services provided by Telstra Health. He joined Telstra Health in June 2019 as Medical Operations Director for the National Cancer Screening Register.
Katrina Ong
BSN, RN, MAICD
Non Executive Director
Katrina is currently a Partner at Pride Living leading the Quality Management and Clinical Governance services of the advisory firm. Prior to this, Katrina has worked in ‘hands-on’ roles with Residential Care operators, Estia Health and Bupa Aged Care.
Christopher Best
LLB, BA (Hons)
Non Executive Director
Chris has deep people & culture leadership with 20 years’ experience paired with his background in legal practice across employee and industrial relations.
Dr Nancy Huang
MBBS, DipRACOG, MPH
Chair - Quality Care Advisory Board
Nancy is an experienced public health clinician and independent board director who has held senior executive roles in design, implementation, governance and evaluation of health programs within the commercial, not-for-profit, academic and government sectors.
Anna Millicer
Chair - Consumer Advisory Body
Anna Millicer has worked in community aged care for over 30 years and championed the consumer self-directed care movement in Australia through advocacy, research and best-practice service design.