Support at Home Package Management Noosa & Buderim

Your Support at Home Care Collective

Meet your local Care Advisor

Tracey MacLennan

Tracey commenced working in aged care over 16 years ago, being a very compassionate and caring person she fell in love with the industry instantly. She has worked for both private and not for profit organisations working with a range of government funded services including Home Care Packages, CHSP, NDIS, Transitional Care, and Fee for service.

She has over 10 years experience in case management which led her into leadership where she led large teams in supporting clients in the community ensuring their expectations and needs were met. Whilst she enjoyed her leadership roles her true passion lies working directly with clients to provide person centred care, building long lasting relationships with clients and their families. Taking the time to listen and working in partnership to truly understand what is important to the individual. She respects and values the importance of communication and empowers clients to have a voice and be heard, ensuring they receive the care they deserve.

When not at work Tracey enjoys spending time with her family and friends, cooking and always enjoys anytime spent by the water.

Home Care - Noosa & Buderim

Noosa is located at the northern end of the Sunshine Coast. It is a popular tourist destination and known for its world class beaches and national park. As of the 30th June 2025 The Noosa Shire Council area had 59,551 local residents.

Buderim town is a historic, leafy suburb perched on a180 metre volcanic plateau on the Sunshine Coast. As of 30th June 2025 Buderim has 38,143 local residents.

Aged Care Assessment – Noosa / Buderim

ACAT assessment is an eligibility requirement to access Commonwealth-funded residential aged care, residential respite care, transition care and home care packages.

ACAT undertakes a comprehensive assessment of care needs for older people needing access to residential and/or home (community) care, and helps the elderly and their carers to determine what kind of support will best meet their needs.

Target group are older people, typically over the age of 65 or for indigenous Australians, people over the age of 50, or people who have an age related condition.

Often comprises of a doctor, nurse, social worker and occupational therapist, the team will recommend services deemed to be the most appropriate to meet care needs through a series of questions, and with the client’s consent will liaise with families/carers and health care providers.

Referral Procedure, by care recipient themselves or others:

The care recipient, carer, family must be aware of and consent to the referral
All referrals are to be made via MyAgedCare: 1800 200 422

Aged Care Assessment Team (ACAT) – Noosa / Buderim

Nambour General Hospital

Hospital Road Qld Nambour 4560

Ph: 5470 6731

Local Information & Initiatives for Seniors

Aged and Disability Advocacy Australia (ADA Australia) is an independent service offering free, confidential and client-focused services including advocacy support for aged care and community care issues, Guardianship matters, and provision of education and information, throughout Queensland.
Noosa Seniors Connect: https://www.qld.gov.au/seniors/recreation-staying-connected/social-connection-leisure/staying-connected-your-community/north-coast/noosa-seniors-connect
Probus Club of Tewantin Noosa: https://probustewantinnoosa.au/
Buderim Probus Club: https://probustewantinnoosa.au/
Noosa Men’s Shed: https://www.noosa-mens-shed.org.au/
Noosa Women’s Shed: https://noosawomensshed.com.au/
Buderim Men’s Shed: https://mensshed.org/sheds/buderim-mens-shed-inc/

· Coolum Women’s Shed: https://www.coolumwomensshed.org.au/

Get help managing your home care funds

We offer lowest management fees in Australia, ensuring you get maximum care hours

View Pricing >

We make the home care experience inexpensive & easy. Here's how:

Your Local Guardians Home Care Representative will:

Be your dedicated Home Care Contact

Who understands your needs and will make sure you’re getting the most from your package.

Manage Your
Home Care Plan

Using world class technology for seamless plan management, on any device.

Connect
You

To suitable providers (we have a database of thousands).

Budget
Effectively

To ensure you get maximum possible care hours from your funding.

Home Care Package Management FAQ's

How do I get started with Local Guardians?

Getting started is easy, once you’ve been approved for a home care package contact us and we’ll send you our simple, easy to read 4 page agreement. Once this has been completed and returned we’ll process it (generally within 1 business day) and be in touch regarding next steps.

What if I am with a different company - can I switch to Local Guardians?

Yes! Switching is easy.

you’ll need to agree on an exit date with your existing provider, this might depend on your home care agreement, ie two weeks
provide the date to Local Guardians and the contact details of your existing provider to ensure home care package unspent funds can be transferred across

How much will this cost?

We offer some of the lowest management fees in Australia which means you pay less in fees and get more care hours. See our pricing page for our fees.

Want to know more or sign up for Support at Home Package Management?

Complete the form below and we’ll be in touch within 24 hours.

Noosa & Buderim