Lorraine Eade

General Manager

Lorraine, originally from Dublin, has a bachelor’s degree in Sociology & Social Policy from Trinity College. She made Melbourne her home and subsequently worked for Australian Unity for 18 years’ in numerous roles including running a dental clinic to Regional and Operations Manager.  During this time, she honed her skills to navigate corporate and government systems to advocate for clients to ensure outcomes that exceed expectations.

Lorraine has complimented her experience with formal training in Innovation, Change Management and Cert IV in Practice Management and in Training & Assessment.

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Sheila Ahmed

Senior Home Care Advisor

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Sheila is an experienced Home Care Manager with five years’ experience in the Aged Care sector and ten in the Community Services sector. Her qualifications include Bachelor of Science in Psychology and Diploma in Psychology and Counselling.  Her past career has seen her leading a dedicated team of Care Managers and Social Workers, engaging and supporting clients living in the community to overcome a range of challenges, including mental health issues, at risk of homelessness, accessing emergency relief and supporting families access support services.

She is extremely familiar with the various age-related government initiatives and how best to utilise your package to its fullest potential. Sheila is highly professional and dedicated to ensuring all Local Guardian clients have the best possible experience while navigating their Home Care Package.

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Miranda Pearce

Local Representative

Miranda has a Diploma in Community Service, Diploma in Counselling, Certificate IV in Disability and Certificate III in Aged Care. She has been an Independent Personal Community Carer and Counsellor for over 8 years in the disability/home and community care sector.

Being a Ballarat local and working with a range of people of varying ages, Miranda helps them achieve their goals with a solid background in local services and service providers.

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Kimalie Smith

Local Representative

Kimalie has a Bachelors Degree in Nursing and Cert IV in Training & Assessment. She has worked in the aged care and disability sectors for over 20 years in roles including Support Worker,  EEN, RN and Clinical Case Manager.

As a Health Care Professional, Kimalie understands the need to provide safe, quality care that allows an individual to make and achieve goals and remain as independent as possible.

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Paula Frewin

Local Representative

Paula has a Diploma in Administrative Management, Cert IV in Accounting & Bookkeeping and is currently completing a Diploma of Practice Management. Paula’s professional experience includes several years working in the medical industry where she has gained a solid understanding of the services available through Medicare that can help to complement both NDIS and Home Care packages.

Having recently nursed her own mother through Alzheimer’s and Lewy Body Dementia, Paula understands the importance of maximising funding allocation and selecting the right care that will support an individual’s needs. She’s committed to helping people safely and successfully navigate and access Home Care pathways.

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Cristina Saliadarre

Care Manager

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Cristina is employed by Kinder Caring, a Local Guardians partner organisation. She speaks three languages – English, Italian and Spanish.

Cristina has been working in community services for over 15 years.   Her qualifications include Diploma of Business, Cert IV Assessment and Workplace Training, Workplace Trainer and Assessor – My Aged Care Regional Assessment and Case Management Certificate.

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Tracey Rusden

Local Representative

Tracey is an Enrolled Nurse with over 20 years experience which includes acute sector nursing, aged care, dementia-specific care, clinic nurse and community-based care settings. Tracey brings a variety of skills to the role including case management, reablement and home care program coordination. She possesses comprehensive assessment and planning skills which assist identify care needs and benefits of potential allied health involvement. Along with reviewing and monitoring client progress against agreed goals and outcomes and adjusting programs to meet client needs as required.

Tracey is also an End of Life Doula (EOLD) providing holistic support to community members as they navigate end of life choices.

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Gwen Marshall

Home Care Advisor

Gwen, has over 30 years’ experience in the Aged Care and Disability Services having previously worked in both Aged Care and Hospital settings. Gwen then moved onto Aged Care and Disability Administration roles including Workforce Coordination, Supported Accommodation Manager and Assistant Community Care Manager.

Gwen’s qualifications include a Certificate III in Aged Care, Certificate III in Home & Community Care, Human Resource Management Process, Performance Management, Culturally Diversity, Elder Abuse and Understanding Dementia and Preventing Dementia with Wicking Dementia Centre University of Tasmania. She is currently studying Complex Needs Case Management.

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Jeanette Bevan

Care Manager

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Jeanette is employed by Kinder Caring, a Local Guardians partner organisation as a Care Manager. Prior to joining the team at Kinder Caring, Jeanette was an Integration Aid for thirteen years.

Jeanette is passionate about helping clients find the right care for their individual needs. Her experience in the education system has assisted the development of her communication skills. Growing up in the country she spent lots of time with her grandparents and elderly members of the community doing volunteer work. Family is especially important to Jeanette who grew up in a family business (Florist shop) where she completed her apprenticeship as a Florist.

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Cathy Stott

Case Manager / Community Nurse (EN)

Cathy is employed by Kinder Caring, a Local Guardians partner organisation as a Case Manager/Community Nurse (EN).

Cathy has experience working in various healthcare settings, including 11 years working as a District Nurse, and now combines her skills as a Case Manager and Community Nurse.  She is passionate about assisting clients to lead their best possible life in their own home, and understands the importance of excellent care at home. Cathy is easily able to gain rapport and trust with clients with her friendly and caring nature.

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Melanie Raman

Home Care Advisor

Melanie is qualified with Dip. Community Services, Cert III Aged Care and Cert III Med.Admin.

Melanie has over ten years of experience in Disability and Aged Care Services. She also ran a successful restaurant in the heart of Melbourne for over 5 years, which is where she advanced her business management skills. She has a very strong interest in aged care and always aims for meticulous customer service and client advocacy.

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Heather Briggs

Care Manager

Contact Details
:
: hbriggs@kindercaring.com.au

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Heather is employed by Kinder Caring, a Local Guardians partner organisation. She has a Bachelors Degree in Philosophy and a Bachelors Degree in Social Welfare; Community Development and Behavioural Support.

Heather has been working in the community since 2011 having held various roles including youth and disability support worker, therapy assistant (working alongside allied health practitioners to develop capacity building programs) and as a customer relations officer and case manager in the disability sector.

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Gwen Foakes

Local Representative

Gwen has spent the last 15 years working in the Financial and Insurance Industry specialising in Workforce Management as a Planning Analyst. Over her career she has picked up qualifications such as Cert III in Finance, Cert IV in Frontline Management as well as spending a significant amount of personal time working in mental health, assisting the homeless and working with women re-entering the workforce.

In addition to this, Gwen is a passionate advocate for people living with disabilities – she is a mother to a disabled daughter and full time carer for her disabled husband. This brings a unique perspective to Gwen’s approach as she has first hand experience with providing in home care, finding and managing service providers and managing funding – experience that positions Gwen perfectly to assist those receiving home care packages.

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Julie Morrison

Local Representative

Julie has her own home-based, small accounting practice and has worked for much of her life in bookkeeping and accounts management roles. She is also a bio-scientist and an analyst and has worked most recently in the public sector in advisory and customer support positions.

Julie is passionate about supporting the vulnerable. With skills in identifying individual needs, her greatest reward is seeing her clients grow in confidence and ability to access solutions and services that suit them best.  Now supporting her mother on a self-managed home care package, Julie has developed sound experience of the MyAgedCare system and local knowledge to assist others.

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Susan Hull

Home Care Advisor

Originally from England, Susan has 26 years experience working in the aged care and disabilities sector. Her experience includes 10 years combined working as a support worker, care coordinator and customer service officer for the local government in the UK. She also spent 6 years managing her own community care company in the UK and has worked for 5 years in aged care administration on the Sunshine Coast.

Susan understands the importance of finding and sourcing good quality and good value services. She is committed to making Home Care Management simple and effective to assist people to meet their goals and live fulfilling lives. In her spare time Susan likes to spend time with family, loves walking her dogs and has a keen interest in gardening.

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Yvette Pedone

Home Care Advisor

Yvette brings to Local Guardians over 25 years’ experience in the community services sector. Within Sydney NSW, the focal point of Yvette’s work has been coordinating aged care support at home under various government-funded programs including ComPacks, CHSP and HCP.

With qualifications including Diploma in Community Services Coordination and Cert IV in Home and Community Care, Yvette works alongside our Home Care Package recipients to assist in best utilising funds. Through knowledge of funding expenditure guidelines, your individual choices, needs and budget, Yvette will support you in living your best life at home.

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Jessica Enright

Clinical Care Coordinator | Registered Nurse

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Jessica is employed by Kinder Caring (a Local Guardians partner organisation) as a Clinical Care Coordinator & Registered Nurse.

Jessica has over 10 years of experience in Health Care with demonstrated work and educational history within both the public and private health sectors. She is a Registered Nurse, with a background in Bachelor of Health Sciences, a subsequent Master of Nursing from the University of Sydney and is currently studying a Juris Doctor at the University of Sydney.

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Kathy Pont

Case Manager | Registered Nurse

Kathy is employed by Kinder Caring (a Local Guardians partner organisation) as a Case Manager/Registered Nurse.

Prior to joining the Kinder Caring team Kathy has been working in the community setting (primarily aged care) for approximately 20 years. She is a compassionate and dedicated Registered Nurse who understands the value of a holistic health approach to the care of each individual, and the importance of working with both clients and their families to facilitate the best health outcomes while maintaining independence at home.

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Terryn Himbury

Home Care Advisor

Terryn’s qualifications include an ongoing Bachelor of Nursing degree, a Certificate IV in Business Administration and a Certificate IV in Legal Studies. She has experience as an In-Home Support Worker and as a Personal Care Worker.

Terryn has spent years in administrative support roles before moving into the health administration area. She has a passion for the health of older Australians, resulting from lived experience in supporting elderly parents.

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Jason Virtue

Local Representative

Jason has over 30 years of private, public and self-employment in and around the Wide Bay Burnett area. His experience covers agriculture, business management mentoring, training & education and retail sales. His qualifications include a Diploma of Leadership and Management, Cert IV in Small Business Management, Occupational Health and Safety, Training & Assessment. He is currently studying a Cert III in Individual Support.

Having a large circle of friends, over the age of 50 in regional areas, Jason understands the real challenges people in rural locations face in regard to accessing specialised care services and tailored support to stay in their home and community.

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Karen Denny

Local Representative

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Karen’s involvement in the community services sector has spanned thirty-five years – as a parent, a worker, a manager, a teacher in the areas of Disability, Aged Care, and Community Development.

Karen has considerable experience in managing consumer-directed care and her qualifications include Bachelor of Social Science – Community Services, Diploma in Disabilities and a Diploma in Community Services.

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