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To add a new provider or service to your account, all you need to do is provide their business name and email address to your Care Advisor.
FAQ Category - Providers
A shift note is a short written summary, describing what was done during a shift.
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Yes, any services provided through the HCP program require a shift note.
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Unfortunately no. Shift notes are a legislative requirement and must be completed by support workers who are funded under a Home Care Package.
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All incidents, hazards, or near misses should be documented in shift notes and reported using our incident form
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Shift notes are a legislative requirement and must be completed by support workers who are funded through a Home Care Package. In the absence of shift notes, the services cannot be continued or paid for through the HCP.
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If you have multiple staff who need to enter their own shift notes, you can easily add them to your account.
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