We partner with Capital Guardians and use their financial management platform to minimise administrative costs and pay service providers weekly (up to a month earlier than when we receive funding from the Government). 

Registration Requirements

All Service providers must register with Capital Guardians and upload invoices for payment.  Other requirements / considerations include:

– Must have an ABN, a valid police check (less than 3 years old), and $10m public liability insurance ($5m for cleaners and gardeners).
– Providers cannot be family members, Power of Attorneys, Home Care Package representatives, or live in the same home.
– Transport services require a driver’s license and comprehensive car insurance.
– Additional qualifications may be needed for specific tasks (e.g. nursing).
– Compliance documents are not needed for in clinic services, consumables, or equipment.
– Providers must complete a ‘Service Provider Agreement.’
– One off tradespeople are exempt from police checks if accompanied by another person, but still need public liability insurance.

Benefits of using Capital Guardians

Faster Payments

Invoices submitted by 5:00 PM Wed (AEST) are approved for payment that Friday (provided compliance documents are in place & funds are available).

Improve Efficiencies

No need for cheque handling, printing, mailing, or chasing payments.

Simple Invoicing

A simple invoicing system ensures a streamlined process for all involved.

Marketing

An online search tool means provider details are visible to other potential clients.

24/7 Online Access

Log into Capital Guardians anytime, on any device.

Save On Insurance

Access affordable insurance for small businesses through our partnership with BizCover. Get a quote via this LINK.

Still have questions about providing services under a Home Care Package?