Meet your Local Home Care Representative

Jaye has a Bachelor of Nursing and a Graduate Diploma of Nursing – Renal stream (Nephrology). She has worked in acute and chronic care over the last 15 years, in Nephrology nursing, caring for predominantly aged care patients. She has also worked in home dialysis and has experience in home assessments, in-home training and in-home care.

Jaye is passionate about health and is an avid advocate for people living independently through gaining access to required supports. She enjoys empowering clients and seeing them thrive in their homes and communities.

In her spare time Jaye loves cooking, gardening and spending time with family.

Home Care - Ballina Byron Region

Aged Care Assessment – Ballina & Surrounds

ACAT assessment is an eligibility requirement to access Commonwealth-funded residential aged care, residential respite care, transition care and home care packages.

ACAT undertakes a comprehensive assessment of care needs for older people needing access to residential and/or home (community) care, and helps the elderly and their carers to determine what kind of support will best meet their needs.

Target group are older people, typically over the age of 65 or for indigenous Australians, people over the age of 50, or people who have an age related condition.

Often comprises of a doctor, nurse, social worker and occupational therapist, the team will recommend services deemed to be the most appropriate to meet care needs through a series of questions, and with the client’s consent will liaise with families/carers and health care providers.

Referral Procedure, by care recipient themselves or others:

  • The care recipient, carer, family must be aware of and consent to the referral
  • All referrals are to be made via MyAgedCare: 1800 200 422

Aged Care Assessment Team (ACAT) – Ballina

Ballina District Hospital, 78 – 92 Cherry Street Ballina
PH: 02 66206222

You can also organise an Aged Care Assessment with My Aged Care by calling 1800 200 422

Local Information & Initiatives for Seniors

There are a number of local initiatives in the region including:

Richmond Tweed Regional Library
– Chess club
– Scrabble club
– Tech savvy seniors
– In home library service

Ballina Library – 02 6686 2831
Lennox Head Library – 02 6687 6398
Alstonville Library – 02 6628 5527

Senior Citizens Club Ballina – 02 6686 7043

Ideas for staying fit and active, including your local directory: Programs for seniors.

The local U3A group based in Lismore offers a range of classes at different locations, including but not limited to:
– Photography
– Dancing
– Book club
– Language
– Gardening
U3A (

Active Aging Plan Initiative – Ballina Shire Council
Community Active Ageing Plan Adopted web version adopted.pdf (

Get help managing your home care funds

We offer lowest management fees in Australia, ensuring you get maximum care hours

View Pricing >

We make the home care experience inexpensive & easy. Here's how:

Your Local Guardians Home Care Advisor will:

Be your dedicated Home Care Contact

Who understands your needs and will make sure you’re getting the most from your package.

Manage Your
Home Care Plan

Using world class technology for seamless plan management, on any device.


To suitable providers (we have a database of thousands).


To ensure you get maximum possible care hours from your funding.

Home Care Package Management FAQ's

Getting started is easy, once you’ve been approved for a home care package contact us and we’ll send you our simple, easy to read 4 page agreement. Once this has been completed and returned we’ll process it (generally within 1 business day) and be in touch regarding next steps.

Yes! Switching is easy.

  • you’ll need to agree on an exit date with your existing provider, this might depend on your home care agreement, ie two weeks
  • provide the date to Local Guardians and the contact details of your existing provider to ensure home care package unspent funds can be transferred across

We offer some of the lowest management fees in Australia which means you pay less in fees and get more care hours. See our pricing page for our fees.

Want to know more or sign up for Home Care Package Management?

Complete the form below and we’ll be in touch within 24 hours.