Meet your local Home Care Advisor

Having accumulated over a decade of experience in customer service, Nicole transitioned to the healthcare sector as an administration officer to pursue her passion for ensuring quality, safety, and infection prevention and control.

Armed with a Certificate IV in Community Services, she is now focused on contributing to the well-being of her local community, particularly home care package recipients – providing a high level of care and support so that they may uphold their quality of life and continue living independently.

During her leisure time, Nicole loves reading crime fiction novels, solving puzzles, indulging in captivating television shows, cherishing playful moments with her daughter, and savoring quality time with family.

Home Care - Brisbane


Brisbane is the capital of and the most populated city in Queensland, and the third most populous city in Australia. Brisbane’s metropolitan area has a population of over 2.5 million. A diverse city with 32.2% of its metropolitan population being foreign-born, Brisbane is classified as a global city and ranks highly in ratings of liveable cities.

According to the 2016 Census, people aged 65 years and over made up approx 13% of the local population.

Aged Care Assessment – Brisbane

ACAT undertakes a comprehensive assessment of care needs for older people needing access to residential and/or home (community) care, and helps the elderly and their carers to determine what kind of support will best meet their needs.

Target group is older people, typically over the age of 65 or for indigenous Australians, people over the age of 50, or people who have an age-related condition.

Often comprises of a doctor, nurse, social worker and occupational therapist, the team will recommend services deemed to be the most appropriate to meet care needs through a series of questions, and with the client’s consent will liaise with families/carers and health care providers.

Referral Procedure, by care recipient themselves or others:

• The care recipient, carer, family must be aware of and consent to the referral
• All referrals are to be made via MyAgedCare: 1800 200 422

METRO NORTH ACAT

10 Nellie Street, NUNDAH 4012

Phone: 1800 200 422

Email: COH-ACAT-Nundah@health.qld.gov.au

METRO SOUTH ACAT

51 McKechnie Drive, EIGHT MILE PLAINS 4113

Phone: (07) 3156 9400

Email: metrosouthacatreferrals@health.qld.gov.au

Local Information & Initiatives for Seniors

  • 100+ Club is a program of the Queensland Community Care Network. It is a social club for persons aged 100+. The club organises outings, lunches and various activities.
  • The 50+ Centre is run by Brisbane City Council for over 50’s. It is a club where members can interact with others and enjoy a variety of activities in a safe, happy and sociable environment
  • 60 and Better programs are managed by older people and are located throughout QLD.  Committees meet regularly to plan activities, discuss health issues and decide on directions for the program
  • Active Lifestyles is a social group for older persons 65+. It was established in 1996. Outings and holidays in small groups (2-12 persons) are included in a quarterly program that is sent to members
  •  Aged and Disability Advocacy Australia (ADA Australia) is an independent service offering free, confidential and client-focused services including advocacy support for aged care and community care issues, Guardianship matters, and provision of education and information, throughout Queensland.
  • The Aged Care Complaints Investigation Scheme, formerly the Aged Care Complaints Resolution Scheme, is a free and independent service run by the Australian Government Department of Health and Ageing.
  • Aged Care Relocations help make your move from your own home into an aged care facility the best that it can be. THey assist you through every step of the relocation process.

Get help managing your home care funds

We offer lowest management fees in Australia, ensuring you get maximum care hours

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We make the home care experience inexpensive & easy. Here's how:


Your Local Guardians Home Care Advisor will:

Be your dedicated Home Care Contact

Who understands your needs and will make sure you’re getting the most from your package.

Manage Your
Home Care Plan

Using world class technology for seamless plan management, on any device.

Connect
You

To suitable providers (we have a database of thousands).

Budget
Effectively

To ensure you get maximum possible care hours from your funding.

Want to know more or sign up for Home Care Package Management?


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