Welcome to Local Guardians! We're excited to help you manage your Support at Home funding. Below you'll find everything you need to get set up and on your way.
Firstly let’s talk timing. Your Home Care Agreement includes a start date. We have two weeks from this date to complete the initial care planning process (see Step 1). Once that’s done, we’ll guide you through the remaining steps, ensuring everything is completed as quickly and smoothly as possible. Below the diagram, you’ll find helpful links with more detail about each step.
Step 1
Care Planning
This is where you meet with your Care Advisor (online) to prepare your care plan and budget.
Step 2
Spending
Here we’ll share important information related to Support at Home spending. This will build on information covered during your Care Planning session. It’s important to read over this information before proceeding to step 3.
Step 3
Source & Set Up Services
As outlined in your Care Plan.
Step 4
Ongoing Management
Finally we’ll take you through how to log into your account, read your statements and share other information that you’ll need in order to self manage.
Click on the individual steps below for more information, including instructions on anything you need to do.
We recommend focusing on one step at a time and completing each one before moving to the next. Remember, your Care Advisor will guide you through this process.