At Local Guardians, we understand that finding the right care for your loved one is a top priority. That's why we offer personalised care plans tailored to the unique needs of each family. With our deep roots in the community, we have a wealth of local knowledge and expertise. This means we can connect you with the resources you need, in your area, when you need them.
How It All Started
Our story began in 2014 when we were founded as a subsidiary of Capital Guardians, one of Australia’s largest processors of care payments.
Capital Guardians services tens of thousands of clients each year across NDIS, home care and residential aged care. With their backing, we’re able to focus on delivering simple, transparent and cost effective home care package management.
Combined, our team has decades of experience spanning aged care, financial management, clinical operations and nursing, and case management.
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What Sets Us Apart
Maximum Care Hours
We keep our management fees low at just 10%, far below others who charge up to 35%. This means 90% of your funding goes directly towards your care.
Transparency
No hidden fees or complex processes.
Local Expertise
You’ll always speak to your own dedicated Care Advisor with local knowledge, not a call centre. They often live in your local area too!
Efficiency
Purpose-built technology streamlines administration, so managing care is simple for all.
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Our Core Values Shape Everything We Do
Our Foundations: Transparency, Responsiveness, Simplicity
With a focus on:
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- Community First – We’re deeply connected to the communities we serve, building trusted relationships with clients and families.
- Personalised Care – Every care plan is tailored to meet individual needs, ensuring the best possible support.
- Local Expertise – Our deep understanding of local resources helps us connect clients to the right services.
- Genuine Compassion – We treat our clients like family, providing the care we’d want for our own loved ones.
- Reliable Support – Families count on us for guidance, ensuring peace of mind at every step.
At Local Guardians, we’re here to empower you with caring, responsive, and personalised support—helping you get the most out of your home care package.