19,000+
Care hours delivered each month.
4.8
Rated 4.8 out of 5 stars on Google.
1000+
Invoices paid every week = happy service providers!
1
Single point of contact.
Independent care management that works for you.
At Local Guardians, we started with a simple idea: that older Australians should have real choice and control over their government funded in home care. The new Support at Home Program is changing how aged care works – but you don’t have to give up the choice and flexibility that matter most.
That’s where we come in. We’re an independent Support at Home Package Manager, built on the foundations of self-managed care but evolving with the times.
Whether you prefer to coordinate your care mostly on your own (a typical self managed model) or would rather we take the lead and do it for you – we tailor our support to suit your needs. You choose how involved you want to be, and we make it work for you.
How We Work
We’re not a full service provider, and that’s by design. Full service providers employ their own care workers and deliver services directly, which locks you into their team and their pricing. We don’t employ our own workforce or deliver services ourselves.
This means we’re free to focus on what matters most: helping you get the right support, from the right people, at the best price.
You decide who delivers your care, and we help make it happen – with guidance, local knowledge, and a focus on maximising your care hours.
Why Choose Us
You'll be assigned your own dedicated, responsive Care Advisor.
We offer more care hours than any other provider in Australia.
You’re in control of your services and providers.
Services and providers paid quickly (weekly).
Easy to use technology.
Online search tool (search for local providers or use your own).
Easily claim reimbursements.
Simple home care agreement.
Latest Resources
Real Reviews From People Just Like You
Our family is so grateful for Robyn's support - she's helped us understand a variety of options available to Mum, which has helped her recover and start enjoying life again, and Mum loves her check-in calls with Robyn who clearly is in a role she enjoys and brings her best to. Thank you Robyn and Local Guardians 🙌
I have nothing but praise and gratitude for Jaye, mom's care manager. Right from the start Jaye has been so helpful, always professional, and most of all highly empathetic. I look forward to her monthly call as not only is she a support to mum, but she's very supportive to me too. I look forward to Jaye's input and care in the years ahead.
We've had such a great experience with Local Guardians, soooo much better than with a traditional provider. Previously, most of mum's budget was going on fees with minimal services. By self-managing, we have more control over every element of her care for significantly less cost, meaning access to more services for her. Plus, the communication and support from Jaye, our Care Advisor, has been far better then with previous "full service" providers. Yes, there's a bit of extra work to get set up but once you're done, you're set. It's been the absolute best option for us and I highly recommend.
Jaye has been fantastic in helping us and answering our questions. We always recommend Local Guardians to friends and family! The flexibility allows my Oma to control her choices.
I had a wonderful experience working with Robyn and the entire team at Local Guardians. From the very beginning, they have been incredibly supportive and attentive to my father's needs. Robyn’s dedication and professionalism made a significant difference in navigating the complexities of care services. Their responsiveness and commitment to providing quality care truly exceeded my expectations. I highly recommend Local Guardians to anyone seeking compassionate and effective support. Thank you for making this journey so much smoother for my father!
Looking for service providers?
Our Provider Search tool is just one way we help you to find services in your local area.
Our Partners
In certain instances, we choose to partner with other respected providers in the home care sector. These collaborations help us deliver better outcomes for clients while supporting quality care across Australia.
