Management

The Management team of Local Guardians have decades of experience with all aspects of caring for individuals in their home.

The structure of Local Guardians is unique in that its comprises of a support office that oversees the care, quality systems, and finance management.

We support many individuals and organisations experienced in homecare and services around care/life planning; support co-ordination; service agreements and ongoing compliance; invoice approvals; claiming, reporting and documentation.  We also support individuals to self-manage homecare packages.

Care system

We operate on our own advanced cloud based care management platform hosted on Amazon Web Services in Sydney.

Our system was build by a team of technologists and home healthcare industry experts offers mobile tools that help track caregivers, electronically report time and tasks, and manage all homecare resources to support operations.

Key Features:

The platform includes everything required in one system for managing home care, including: a family access portal, a caregiver scheduling portal, mobile intake and assessment forms, CRM tools for tracking referrals, system alerts, GPS timecards for caregivers, and all the scheduling and billing capabilities that keep your business running smoothly.

Philosophy

  • Good Things Can Be Free: We support each client to strengthen their connections with family, friends and community. Connectedness enhances client wellbeing and assists in maximising care while minimising costs
  • Less Can Be More: Administration workload is minimised through technology and processes, leaving our team to focus on our core business – delivering best practice care to clients
  • Keep it Local: Local carers helps keep travel costs down, reduce costs charged to clients, and supports the local community
  • Minimise Risks: While staying at home may involve some risks, independence and client choice is important … we will help clients to utilise the most appropriate support and technology.

The Benefits

  • Lowest administration fee of 6% in market
  • Business foundations operating in Australian aged care for a decade
  • One system does everything
  • System supports existing caregivers/providers and/or new, its your decision
  • Innovative technology
  • Link package to our Visa debit card and smart phone app, for once off purchases
  • Licenced homecare approved provider combined with Australian Financial Services Licence (ASIC) covering funding governance.