Meet your local Home Care Advisor

Paula has a Diploma in Administrative Management, Cert IV in Accounting & Bookkeeping and is currently completing a Diploma of Practice Management. Paula’s professional experience includes several years working in the medical industry where she has gained a solid understanding of the services available through Medicare that can help to complement Home Care packages.

Having recently nursed her own mother through Alzheimer’s and Lewy Body Dementia, Paula understands the importance of maximising funding allocation and selecting the right care that will support an individual’s needs. She’s committed to helping people safely and successfully navigate and access Home Care pathways.

In her spare time Paula enjoys walking, cooking and entertaining.

Home Care - Gold Coast

The Gold Coast is a metropolitan region south of Brisbane. With an estimated population of 679,127, at June 2019 (including 79,001 in the adjacent Tweed Valley of New South Wales), the Gold Coast is the sixth-largest city in Australia, making it the largest non-capital city, and Queensland’s second-largest city. There are eighty-one suburbs in the City of Gold Coast including well-known suburbs including Surfers Paradise, Broadbeach, Main Beach, Southport, Burleigh Heads, Palm Beach and Coolangatta.

By 2031, the number of senior residents on the Gold Coast is expected to double – accounting for over 20 per cent of the city’s population.


Aged Care Assessment – Gold Coast

ACAT assessment is an eligibility requirement to access Commonwealth-funded residential aged care, residential respite care, transition care and home care packages.

ACAT undertakes a comprehensive assessment of care needs for older people needing access to residential and/or home (community) care, and helps the elderly and their carers to determine what kind of support will best meet their needs.

Target group are older people, typically over the age of 65 or for indigenous Australians, people over the age of 50, or people who have an age related condition.

Often comprises of a doctor, nurse, social worker and occupational therapist, the team will recommend services deemed to be the most appropriate to meet care needs through a series of questions, and with the client’s consent will liaise with families/carers and health care providers.

Referral Procedure, by care recipient themselves or others:

  • The care recipient, carer, family must be aware of and consent to the referral
  • All referrals are to be made via MyAgedCare: 1800 200 422

Aged Care Assessment Team (ACAT) – Gold Coast

2 Campus Crescent

Robina QLD 4226

PH: 1300 130 143


You can also organise an Aged Care Assessment with My Aged Care by calling 1800 200 422

Local Information & Initiatives for Seniors

Gold Coast City Council offers a number of seniors initiatives including free transport (bus), free or low-cost activities or programs for seniors, recharge points for electric mobility scooters and assistance with services at home.

Useful links for Seniors:

General information on assistance for Seniors

Programs and activities

Grants and funding

Services and support for independent living

Assistance at home

Get help managing your home care funds

We offer lowest management fees in Australia, ensuring you get maximum care hours

View Pricing >

We make the home care experience inexpensive & easy. Here's how:

Your Local Guardians Home Care Advisor will:

Be your dedicated Home Care Contact

Who understands your needs and will make sure you’re getting the most from your package.

Manage Your
Home Care Plan

Using world class technology for seamless plan management, on any device.


To suitable providers (we have a database of thousands).


To ensure you get maximum possible care hours from your funding.

Home Care Package Management FAQ's

Getting started is easy, once you’ve been approved for a home care package contact us and we’ll send you our simple, easy to read 4 page agreement. Once this has been completed and returned we’ll process it (generally within 1 business day) and be in touch regarding next steps.

Yes! Switching is easy.

  • you’ll need to agree on an exit date with your existing provider, this might depend on your home care agreement, ie two weeks
  • provide the date to Local Guardians and the contact details of your existing provider to ensure home care package unspent funds can be transferred across

We offer some of the lowest management fees in Australia which means you pay less in fees and get more care hours. See our pricing page for our fees.

Want to know more or sign up for Home Care Package Management?

Complete the form below and we’ll be in touch within 24 hours.