Meet your local Home Care Representative

Carol’s professional life started with a 10-year career in mental health and working with people with intellectual disabilities. She then joined her husband in running a successful upholstery business for 15 years. As her parents aged Carol became interested in the aged care sector and, for the last 4 years, has gained experience managing home care packages.

Carol’s qualifications include a BA degree in Psychology, Certificate 111 in Business Management and Certificate III in Investigative Services.  When not immersing herself in all things home care she loves spending quality time with her children and grandchildren.

Home Care in Cairns Qld

Cairns is located in Far North Queensland. It is a popular tourist destination because of its tropical climate and access to tropical rainforest and the Great Barrier Reef.  The greater Cairns area encompasses towns and regions including Port Douglas, Innisfail and Atherton Tableland.

The estimated residential population of the Cairns region was 165,525 people as at 30 June 2018. People aged 65 years and over make up approx 15% of the local population.

Aged Care Assessment – Cairns

ACAT assessment is an eligibility requirement to access Commonwealth-funded residential aged care, residential respite care, transition care and home care packages.

ACAT undertakes a comprehensive assessment of care needs for older people needing access to residential and/or home (community) care, and helps the elderly and their carers to determine what kind of support will best meet their needs.

Target group are older people, typically over the age of 65 or for indigenous Australians, people over the age of 50, or people who have an age related condition.

Often comprises of a doctor, nurse, social worker and occupational therapist, the team will recommend services deemed to be the most appropriate to meet care needs through a series of questions, and with the client’s consent will liaise with families/carers and health care providers.

Referral Procedure, by care recipient themselves or others:

  • The care recipient, carer, family must be aware of and consent to the referral
  • All referrals are to be made via MyAgedCare: 1800 200 422

Aged Care Assessment Team (ACAT) – Local Contacts

Cairns / Pt Douglas  ACAT

381 Sheridan Street, CAIRNS NORTH, 4870

Ph: 07 4226 4595


Tablelands ACAT

21 Lloyd Street, Mareeba 4880

Ph: 1800 200 422

Innisfail ACAT

Innisfail Hospital

87 Rankin Street, Innisfail 4860

Ph: 1800 200 422

Local Information & Initiatives for Seniors

Cairns & District Senior Citizens’ Association Inc.

271 Gatton Street, Westcourt QLD

Cairns & District Senior Citizens’ Association Inc’s main goal is to maintain wellbeing and quality of life for the 50’s and over. The Centre offers Hoy, Easy Yoga, Sing-a-long, Tai Chi, Self Defence, Indoor Bowls, Craft classes & Old Time Dance.

PH:  0498 004141 Cairns and Region

People use Meetup to learn new things, find support, and pursue their passions with all types of group activities.

PH:  0409 756 115


Get help managing your home care funds

We offer lowest management fees in Australia, ensuring you get maximum care hours

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We make the home care experience inexpensive & easy. Here's how:

Your Local Guardians Home Care Representative will:

Be your dedicated Home Care Contact

Who understands your needs and will make sure you’re getting the most from your package.

Manage Your
Home Care Plan

Using world class technology for seamless plan management, on any device.


To suitable providers (we have a database of thousands).


To ensure you get maximum possible care hours from your funding.

Home Care Package Management FAQ's

Getting started is easy, once you’ve been approved for a home care package contact us and we’ll send you our simple, easy to read 4 page agreement. Once this has been completed and returned we’ll process it (generally within 1 business day) and be in touch regarding next steps.

Yes! Switching is easy.

  • you’ll need to agree on an exit date with your existing provider, this might depend on your home care agreement, ie two weeks
  • provide the date to Local Guardians and the contact details of your existing provider to ensure home care package unspent funds can be transferred across

We offer some of the lowest management fees in Australia which means you pay less in fees and get more care hours. See our pricing page for our fees.

Want to know more or sign up for Home Care Package Management?

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