Meet your local Home Care Representative

For the past 10 years, Faye has been working in the Aged Care and Disability sectors across Melbourne’s South Eastern Suburbs and Gippsland Region. Her work has been centered around completing in- home consultations with clients to identify the right solution for their individual needs, allowing them to maintain their independence in their own home for as long as possible. She has previously worked in various other roles and sectors including customer service, hospitality, mobility and therapeutic goods.

Faye has also studied with Monash University (Nutrition and Health)  and completed a Preventing Dementia course with the University of Tasmania.

When not working with clients Faye likes to spend time with family and enjoy life to the fullest.

Home Care in Gippsland

Gippsland extends from the South-eastern limits of metropolitan Melbourne and Western Port Bay. It encompasses Cardinia, Bass Coast and Baw Baw Shires.  Per the 2016 Australian census, Gippsland had a population of 271,266, with the principal population centres of the region, in descending order of population, being Traralgon, Moe, Warragul, Morwell, Sale, Bairnsdale, Drouin, Leongatha, and Phillip Island.

People aged 65 years and over make up approx 23% of the population.

Aged Care Assessment – Gippsland

ACAT assessment is an eligibility requirement to access Commonwealth funded residential aged care, residential respite care, transition care and home care packages.

ACAT undertakes a comprehensive assessment of care needs for older people needing access to residential and/or home (community) care, and helps the elderly and their carers to determine what kind of support will best meet their needs.

Target group are older people, typically over the age of 65 or for indigenous Australians, people over the age of 50, or people who have an age related condition.

Often comprises of a doctor, nurse, social worker and occupational therapist, the team will recommend services deemed to be the most appropriate to meet care needs through a series of questions, and with the client’s consent will liaise with families/carers and health care providers.

Referral Procedure, by care recipient themselves or others:

  • The care recipient, carer, family must be aware of and consent to the referral
  • All referrals are to be made via MyAgedCare: 1800 200 422

Local ACAT Details

Latrobe Community Health Services-Gippsland Region

31 Mason Street, WARRAGUL 3820

PH 1800 200 422

Local government areas covered: Baw Baw

81-87 Buckley Street, MORWELL 3840

PH 1800 242 696

Local government areas covered: Latrobe

Local Information & Initiatives for Seniors

Senior Citizens Centres

  • Warragul (03) 5624 2411
  • Moe 1300 367 700
  • Traralgon (03) 5176 3513

Local Men’s Shed

  • Drouin 0409 974 999
  • Warragul 0412 036 235
  • Trafalgar 0458 764 450

Leisure & Recreation

  • Warragul Leisure Centre (03) 5623 4017
  • Gippsland Regional Aquatic Centre 1300 444 722

Health & Fitness

  • Warragul Wellness Centre (03) 5636 4902
  • Vizva Yoga Drouin 0417 254 449

There are six Local Government Areas, councils or shires in Gippsland.  A seventh, Cardinia, on the outer edge of the Greater Melbourne region, is sometimes considered part of Gippsland also. Each have their own community programs and initiatives. Click on a council links below for specific seniors information by council area:

East Gippsland

South Gippsland

Wellington Shire Council

Baw Baw Shire Council

Latrobe City Council

Bass Coast Council

Cardinia Council

Get help managing your home care funds

We offer lowest management fees in Australia, ensuring you get maximum care hours

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We make the home care experience inexpensive & easy. Here's how:

Your Local Guardians Home Care Representative will:

Be your dedicated Home Care Contact

Who understands your needs and will make sure you’re getting the most from your package.

Manage Your
Home Care Plan

Using world class technology for seamless plan management, on any device.


To suitable providers (we have a database of thousands).


To ensure you get maximum possible care hours from your funding.

Home Care Package Management FAQ's

Getting started is easy, once you’ve been approved for a home care package contact us and we’ll send you our simple, easy to read 4 page agreement. Once this has been completed and returned we’ll process it (generally within 1 business day) and be in touch regarding next steps.

Yes! Switching is easy.

  • you’ll need to agree on an exit date with your existing provider, this might depend on your home care agreement, ie two weeks
  • provide the date to Local Guardians and the contact details of your existing provider to ensure home care package unspent funds can be transferred across

We offer some of the lowest management fees in Australia which means you pay less in fees and get more care hours. See our pricing page for our fees.

Want to know more or sign up for Home Care Package Management?

Complete the form below and we’ll be in touch within 24 hours.