Meet your local Home Care Advisor

Originally from England, Susan has 26 years experience working in the aged care and disabilities sector. Her experience includes 10 years combined working as a support worker, care coordinator and customer service officer for the local government in the UK. She also spent 6 years managing her own community care company in the UK and has worked for 5 years in aged care administration on the Sunshine Coast.

Susan understands the importance of finding and sourcing good quality and good value services. She is committed to making Home Care Management simple and effective to assist people to meet their goals and live fulfilling lives. In her spare time Susan likes to spend time with family, loves walking her dogs and has a keen interest in gardening.

Connect with Susan on social media:


Home Care on the Sunshine Coast

The Sunshine Coast is a Queensland region located approx. 100km north of Brisbane. Some of the larger towns include Noosa, Coolum Beach, Maroochydore, Mooloolaba and Caloundra. Caloundra is one of the most popular regions in the area, known as a winter playground with a population of 51,000. It offers great surf beaches and beautiful hinterland. The entire Sunshine Coast is a very popular holiday destination with lush rainforests and home to the world-famous Australia Zoo in the historic suburb of Beerwah.

Aged Care Assessment – Sunshine Coast

ACAT assessment is an eligibility requirement to access Commonwealth-funded residential aged care, residential respite care, transition care and home care packages.

ACAT undertakes a comprehensive assessment of care needs for older people needing access to residential and/or home (community) care, and helps the elderly and their carers to determine what kind of support will best meet their needs.

Target group are older people, typically over the age of 65 or for indigenous Australians, people over the age of 50, or people who have an age related condition.

Often comprises of a doctor, nurse, social worker and occupational therapist, the team will recommend services deemed to be the most appropriate to meet care needs through a series of questions, and with the client’s consent will liaise with families/carers and health care providers.

Referral Procedure, by care recipient themselves or others:

  • The care recipient, carer, family must be aware of and consent to the referral
  • All referrals are to be made via MyAgedCare: 1800 200 422


Aged Care Assessment Team
6-8 Waterfall Road
Nambour 4560

PH: (07) 5470 6731

Local Information & Initiatives for Seniors

The Sunshine Coast Council has a number of programs and initiatives geared towards the elderly.

These include:

Council Link 

An affordable transport service for:

  • people aged 60 and over
  • people with a disability or mobility impairment (DSP concession card holders)
  • carers and minor accompanying eligible people.

Council Link operates one day per week within designated areas only. Drivers collect eligible people from their homes and take them to their local shopping centre. Cost – $2.00 per person per one way trip.

Sunshine Coast Mobility Maps

A series of mobility maps that create a more accessible and inclusive community are available. The maps provide a range of information including:

  • gradient of pathways
  • crossing points
  • key services such as libraries, shopping areas and post offices

Health Sunshine Coast 

Healthy Sunshine Coast is the council’s health and well-being program offering free and low-cost community activities. After pausing in 2020, the program has returned.

Click here for more information on these initiatives and Council’s Sunshine Coast Community Strategy 2019-2041

Get help managing your home care funds

We offer lowest management fees in Australia, ensuring you get maximum care hours

View Pricing >

We make the home care experience inexpensive & easy. Here's how:

Your Local Guardians Home Care Representative will:

Be your dedicated Home Care Contact

Who understands your needs and will make sure you’re getting the most from your package.

Manage Your
Home Care Plan

Using world class technology for seamless plan management, on any device.


To suitable providers (we have a database of thousands).


To ensure you get maximum possible care hours from your funding.

Home Care Package Management FAQ's

Getting started is easy, once you’ve been approved for a home care package contact us and we’ll send you our simple, easy to read 4 page agreement. Once this has been completed and returned we’ll process it (generally within 1 business day) and be in touch regarding next steps.

Yes! Switching is easy.

  • you’ll need to agree on an exit date with your existing provider, this might depend on your home care agreement, ie two weeks
  • provide the date to Local Guardians and the contact details of your existing provider to ensure home care package unspent funds can be transferred across

We offer some of the lowest management fees in Australia which means you pay less in fees and get more care hours. See our pricing page for our fees.

Want to know more or sign up for Home Care Package Management?

Complete the form below and we’ll be in touch within 24 hours.